Frequently Asked Questions
Everything you need to know about our curated vintage collections.
How do you determine the condition of vintage items?
Each piece undergoes a rigorous inspection. We categorize items as Pristine (like new), Excellent (minor wear), or Good (visible character). Any specific flaws are always detailed in the product description.
Are all your products authentic?
Yes, authenticity is our priority. Our team of experts verifies every designer label and vintage piece to ensure you are receiving genuine heritage fashion.
What is your return policy for vintage clothing?
We offer a 14-day return window for a full refund, provided the security tag remains attached and the garment is in its original sent condition.
How should I care for my vintage purchases?
Since vintage fabrics can be delicate, we generally recommend professional dry cleaning or gentle hand washing. Specific care instructions are included on a card with every order.
Do you ship internationally?
Yes, Vintage Culture ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I know if an item will fit me?
Vintage sizing varies significantly from modern standards. We provide exact measurements in inches for every garment to help you find the perfect fit.